A Guide for leaseholders and residents

This Guide has been prepared to help all who live here with some useful information, to ensure enjoyment and safety of all residents, and to set out some of the board’s present policies on running the Mansions. The reasons behind those policies can be summarised quite simply. These are our homes. We like living here, and we hope you will too. The only rules we have here derive from our mutual obligations under the leases, and are there to make living in the Mansions comfortable and enjoyable for everyone.

Contents

Practical Information

Managing agents

Fire detection and alarms

The Porter

Cleaning

Access

TV, radio and broadband

Rubbish and recycling

Gardens

Bicycles

Parking

Some Rules (or Requests)

Noise

Security

Staircases

Smoking

Pets

Façade

Renovations

Sub-letting

Constitution, Governance and Money

Our legal position

Company membership

The service charge

Communication

And finally